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Customer Service
This is the second time my husband and I have used Luke’s team for our home mortgage. Everything went very smoothly and Luke’s team was in contact with us throughout every step of the process. We will continue to recommend Luke and his team.
Communication was excellent and Knowing what is going on helped ease the stress. If I had any questions, I always got a response. Thank you.
Luke and team did great at keeping us posted about all our deadlines and were always available to answer our questions.
I could write a detailed paragraph but will highlight our experience in three points: 1. Luke and his team have incredible communication skills, beyond knowledgeable, are always available. 2. From our initial correspondence to see whether we'd qualify for a mortgage to the closing of our home; Luke and his team worked diligently with us every step of the way, we felt completely safe and the process was handled seamlessly. 3. Luke provides a family atmosphere and explains everything so well!
Great communication and very easy to understand. Luke did an amazing job of laying everything out there so it was easy to see all if the information. I highly recommend Luke and his staff.
They made it so easy by handling everything and answered all of our phone calls and questions right away. Coming to our house at a good time for us was awesome too! Nice people who can’t do enough for you!
Luke is pro mortgage banker. He makes the process easy for the clients because he is prepared and always many steps ahead in anticipation. He also has a wonderful team working with him, especially Laura Fiore, just like Luke her guidance is so precise so reassuring and it truly makes what would be a stressful process into a breeze. I cannot be more happy with Luke, Laura and team. I highly recommend them for your mortgage needs. They are a true 5-star team!
Luke and his team are amazing! They’re supportive and knowledgeable. They answered all our questions and concerns and were very patient with us.
Communication and willingness to take the time to fully answer our questions was greatly appreciated.
This is the third time my family has used Luke and NJ Lenders for a mortgage. Luke and his team are top notch professionals. From the beginning to the end of the transaction, they are extremely organized and friendly. No question ever goes unanswered. I will definitely be recommending Luke and his team in the future.
We are very pleased with service received from Luke C. and his team. Excellent communication during the process and detailed explanation on every step
Had a great experience. Everything was explained on what I needed to do, and I was guided through every step of the process.
Everybody was very helpful and friendly. Made my first time buying house easier than I thought.